Our experience with Reeltime Videoworks has been very positive and we are very satisfied with both the quality of the product and the process of making our Hospice DVDs. The Hospice DVD project involved creating a 10 minute DVD in English, Chinese and Punjabi to inform patients and families about our Vancouver Coastal Health hospices. Reeltime Videoworks provided us with an excellent product at a competitive price and the project was completed in a timely way, within budget.
The technical staff involved in developing the scripts and arranging the filming found Reeltime Videoworks to be very responsive to our needs, communicating regularly throughout the project to keep us well informed of the DVD’s progress. Their knowledge of the video business was evident in both their ability to help us clarify our expectations and their suggestions to enhance the quality of our product. They provided a realistic timeframe for the filming and completion, all the while accommodating any necessary changes in dates and times. Given the nature of our work, we had concerns about our clients’ privacy and comfort. Reeltime Videoworks respected the need for client privacy and confidentiality, and filmed in all the facilities with very little disruption, thus eliminating these concerns.
We have confidence in Reeltime Videoworks’ skills and experience, and would not hesitate to work with the company again.
The Canadian Museum for Human Rights utilized Reeltime Videoworks; services for video interviews in December 2009, at the Vancouver Olympics in February 2010, and at a board meeting in March 2010. I was extremely satisfied with the quality of products delivered by this organization, as well as their flexibility and professionalism.
I have strong confidence in Reeltime Videoworks’ skills and experience and would definitely work with this organization again in the future. Communication prior to, during, and after each of the video shoots was excellent, and the videographers were easy to work with, friendly, and cooperative. They quickly adapted to changes as they arose. Reeltime Videoworks suggested helpful improvements throughout each process to ensure the Museum would be satisfied with the results.
The quality of services rendered was very good, and the products were delivered on time and within budget. It has been a pleasure working with Reeltime Videoworks, and I hope to work with them again in the future.
I chose to work with Reeltime Videoworks because of their ability to engage and connect with me right from the beginning. They have professionally managed 4 projects from the conceptual phase to the follow through of production and completion of the videos with dignity, care and proficiency. I knew they were the company for me when I chatted with Sue on the first call. She asked me the precise questions to help me realize what I was looking for with a natural ease of understanding what was important to me with a genuine level of caring. I knew that I had found the company I was looking for.
What I had wanted was a video company that would be professional, organized, use the highest of quality equipment, have shared values and be experts in their field so that we could create an authentic representation of who I was and what I had to say with my keynote presentations and training sessions. When we met I instantly realized that I had a match. Their level of integrity, professionalism, obvious vast experience and passion were evident. Both Sue and Don stood for the highest service standards. I felt assured by their knowledge of taking people like me through the process would help me to be clear and understand what was expected. I knew some of what I wanted with lots of unknowns. My goal was to create a significantly powerful representation of myself and my business presentation services. I felt totally looked after from each of the projects conceptual stage defining what was important, all the way to the production at each session to completing each DVD. They were able to extract from me what I wanted easily; what I needed to prepare and come up with to represent the true meaning, message and visuals I needed to create the best end result. We created a clear plan of action for both of us which created much relief and allowed me to feel a part of the process and more confident when we filmed.
I have taught thousands of business owners over 3 decades and few of them have the depth of values and conviction that Reeltime stands for. The strengths that Sue has in the pre production design details with her intrinsic intuitive ability to ask the right questions to draw out what is most important is priceless. It allows you to get what you want (even if you don’t know what you want). Also, Don with his passion for technology brings his extraordinary attention to detail in the editing phase which brings you a professional, genuine, unique final product.
My plan is to produce more DVD’s with Sue and Don and create influential video testimonials for my website.
I only recommend Reeltime Videoworks to my alliances because I trust the level of service they will receive which is a positive reflection back on my business.
BGEA Television and Event Production Department hired Reeltime Videoworks for two projects in the greater Vancouver area, in April and May of 2010. We were looking for Sony EX camera equipment and qualified personnel, and their company came up as I searched the internet. While I was a bit nervous to contract with someone that I had no prior experience with, I went ahead and called them for our job.
Our jobs turned out so much better than I could have ever expected. Sue Greening was professional and detailed oriented, asking so many good questions and giving great advice to assist in our shoot. The personnel hired to operate the equipment were professional and courteous, and the video quality of the shots was outstanding. Our job was happened over a two day period, with the potential for overtime and long hours. Reeltime Videoworks stayed within the budgets that were agreed upon, and even helped out in transferring data (digital video footage) onto multiple hard drives after the shoot was completed.
Our staff producer came back with rave reviews of the quality of the staff and equipment of Reeltime Videoworks. With Don’s twenty plus years of broadcast experience, and Sue’s eye for coordination and detail, I would have the utmost of confidence in hiring and using Reeltime Videoworks in the future.
Reeltime Videoworks were hired to produce the live-action portion of a video series I was working on. I’m not very comfortable in front of a camera, but the Reeltime team made me feel at ease and we ended up with a product that is now sold to thousands of viewers worldwide.
BC Dairy Foundation has worked with Reeltime Videoworks since 2006 to produce several videos / DVDs of our annual nutrition forum for health professionals. Typically this forum is 3 1/2 hours in length and includes up to six different speakers participating in keynote and panel presentations., and discussions with the audience.
Because of their friendly, efficient communication and quality service, Sue and Don Greening at Reeltime Videoworks were extremely easy to work with.
We always got the exact type of video we wented, delivered on time and on budget each year! They charge a very reasonable price for a good quality product and exceptional personal service.
I would not hesitate to recommend them for corporate video production.